Instructor
Coach Brian McCarthy
Conflict Resolution
Whether you are dealing with conflicts at home, in the workplace, or in your community, the skills you gain here ...
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Course details
Duration
1.4 Hours
Lectures
22
Video
20 Minutes
Quizzes
11
Level
Intermediate
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- Description
- Curriculum
Welcome to your journey in mastering the art of Conflict Resolution! Conflict is an inevitable part of our personal and professional lives. While it can be challenging and uncomfortable, it also offers a valuable opportunity for growth, understanding, and transformation.
This eCourse is designed to equip you with the knowledge, skills, and strategies to effectively manage and resolve conflicts in a constructive and positive manner.
Each lesson includes a downloadable worksheet to support practical application; the full course eBook is available in the Bonus Offers section at the end of the program and a 45-minute coaching session to help you to apply the skills learned.
Module One: Getting Started
Module Two: An Introduction to Conflict Resolution
Module Three: Conflict Resolution Styles with the Thomas-Kilmann
Module Four: Creating an Effective Atmosphere
Module Five: Creating a Mutual Understanding
Module Six: Focusing on Individual and Shared Needs
Module Seven: Getting to the Root Cause
Module Eight: Generating Options
Module Nine: Building a Solution
Module Ten: The Short Version of the Process
Module Eleven: Additional Tools
Final Quiz
Bonus Coaching Offer and eBook Download